Privacy Policy

Effective Date: July 30, 2026

At Carisia, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or communicate with our customer support team.

We believe that customers should understand how their personal information is handled. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide our products and services, we may collect different types of information from you.

Personal Information

When placing an order or contacting us, you may provide:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through our payment providers)

Order Information

We also collect information related to your purchases, including:

  • Order Number
  • Products Ordered
  • Order Date
  • Shipping Method
  • Payment Status
  • Delivery Information
  • Order History

Technical Information

When you browse our website, certain technical information may be collected automatically, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Activity
  • Pages Viewed
  • Time Spent on Pages
  • Referral Source

This information helps us improve website performance and understand how visitors use our website.

2. How We Use Your Information

Your personal information is collected only for legitimate business purposes.

We may use your information to:

  • Process and confirm your orders.
  • Verify successful payments.
  • Prepare and ship your purchases.
  • Send order confirmations and shipping updates.
  • Respond to customer service requests.
  • Improve our website and shopping experience.
  • Prevent fraudulent or unauthorized transactions.
  • Comply with legal and regulatory obligations.
  • Maintain the security of our website and business operations.

We do not use your personal information for purposes unrelated to our business without your permission.

3. How We Collect Information

We collect information in several ways.

Information You Provide

Information you enter while:

  • Creating an account.
  • Placing an order.
  • Contacting customer support.
  • Subscribing to newsletters (if available).
  • Completing contact forms.

Information Collected Automatically

Some information is collected automatically through cookies and website technologies while you browse our website.

Information from Service Providers

Certain information may also be received from trusted payment processors and shipping partners for order fulfillment purposes.

4. Payment Security

Your payment security is important to us.

Payments made on our website are processed by secure third-party payment providers. Carisia does not store complete debit card or credit card information on its own servers.

All payment transactions are handled using secure technologies provided by authorized payment partners.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart.
  • Save certain website preferences.
  • Improve website performance.
  • Understand visitor behavior.
  • Enhance website security.
  • Improve future customer experiences.

You may disable cookies through your browser settings, although some website features may no longer function properly.

6. How We Share Your Information

We respect your privacy.

Carisia does not sell, rent, or trade customer information.

We may only share necessary information with trusted service providers such as:

  • Payment Processors
  • Shipping Companies
  • Website Hosting Providers
  • Technical Support Providers
  • Fraud Prevention Services
  • Government or Legal Authorities when required by law

These organizations receive only the information necessary to perform their services.

7. Data Security

We take reasonable technical and organizational measures to safeguard your information.

Our security practices may include:

  • Secure website connections
  • Access controls
  • Regular website monitoring
  • Fraud prevention measures
  • Secure payment processing

Although we work to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We keep your information only for as long as necessary.

Your information may be retained to:

  • Complete your purchases.
  • Provide customer support.
  • Maintain order records.
  • Meet tax and accounting requirements.
  • Resolve disputes.
  • Comply with applicable laws.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to your personal information.
  • Correcting inaccurate information.
  • Requesting deletion of your information where legally permitted.
  • Requesting limitations on certain processing activities.
  • Withdrawing consent where applicable.

To exercise these rights, please contact our customer support team.

10. Marketing Communications

If you subscribe to promotional emails or newsletters, you may receive updates about our products, services, or store announcements.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

11. Third-Party Services

Our website may use third-party services to help operate our business.

These services may include:

  • Payment gateways
  • Shipping providers
  • Website hosting services
  • Website analytics providers
  • Security and fraud prevention tools

Each third-party service provider is responsible for handling information according to its own privacy practices.

12. Third-Party Website Links

Our website may contain links to external websites operated by third parties.

Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external websites before providing personal information.

13. Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it.

14. International Data Processing

Depending on the services used to operate our website, your information may be processed by trusted service providers located in different jurisdictions.

Reasonable safeguards are used to help protect your personal information during these processes.

15. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, or legal requirements.

Any updated version will become effective immediately after being published on this page. We encourage customers to review this page periodically.

16. Your Acceptance of This Policy

By accessing our website or placing an order with Carisia, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the information below.

Business Information

Business Name: Carisia

Business Email: support@carisia.store

Business Number: +12262407703

Business Address: 6953 Messer Road Sneads, Florida 32460, United States

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