Last updated November 3, 2026

Shipping charges

Shipping is free on every order delivered to an address in the United States. No minimum order value applies and no shipping fee is added at checkout.

Delivery area

Carisia ships within the United States only. We do not ship to addresses outside the US.

Business days and cut-off

Our business days are Monday to Friday, excluding US federal holidays. Orders placed before 5:00 PM Central Time (CT) on a business day enter handling the same day. Orders placed after the cut-off, or on a weekend or holiday, enter handling on the next business day.

Handling time

Handling takes 2–4 business days. During this time we confirm the order, inspect the bag, pack it and hand it to the carrier.

Transit time

After dispatch, the carrier normally delivers within 5–7 business days.

Estimated delivery

Stage	Business days	Counted from
Handling	2–4	Order date (or next business day after the cut-off)
Transit	5–7	Dispatch date
Total	7–11	Order date

Delivery times are estimates. Severe weather, carrier volume and public holidays can add time.

Shipping confirmation and tracking

When your parcel leaves us, we send a shipping confirmation email with the carrier name and tracking number. Tracking can take up to 48 hours to update. You can also look up your order on the Track Your Order page.

Address accuracy

Please check the shipping address before completing checkout. If you need to correct it, email support@carisia.store or call +1 (270) 515-1807 (Monday to Friday, 9:00 AM – 5:00 PM CT) before the order is dispatched. We cannot redirect a parcel once it is with the carrier.

Delays, loss or damage

If a parcel is late, marked delivered but not received, or arrives damaged, follow the steps on our Delivery Issues and Claims page.