Enter your order number and the email address you used at checkout to view the current status of your order.
What each status means
| Status | Meaning |
|---|---|
| Processing | Payment approved; your bag is being prepared (2–4 business days) |
| Completed | Dispatched; carrier delivery takes 5–7 business days |
| Cancelled | The order was cancelled and refunded |
| Refunded | A refund was issued to your original payment method |
Still waiting?
If your order has not arrived within 11 business days of the order date, email support@carisia.store or call +1 (270) 515-1807 (Monday to Friday, 9:00 AM – 5:00 PM CT) with your order number. See also Delivery Issues and Claims.
Contact information
- Business name
- Carisia
- Phone
- +1 (270) 515-1807
- Support hours
- Monday to Friday, 9:00 AM – 5:00 PM CT
- Order cut-off
- 5:00 PM Central Time, Monday to Friday
- Website
- carisia.store